The Care and Service Excellence Awards recognise and reward outstanding service delivery in the NSW workers compensation industry.
- Acknowledge outstanding contribution to the workers’ compensation scheme and its stakeholders by icare Scheme Agent case managers, service and rehabilitation provider case manager, and workers compensation brokers and risk management providers in NSW
- Encourage and support continuous improvement
- Encourage innovation and process improvements to the Scheme
- Promote workers compensation as an industry of choice
“These awards are designed to recognise excellence in providing services to customers and in the process raise industry standards so that we create a better experience for those who are impacted by workplace injury, and improve the way we provide services…”
- icare CEO, Vivek Bhatia