about case awards

The Care and Service Excellence Awards recognise and reward outstanding service delivery in the NSW workers compensation industry.

  • Acknowledge outstanding contribution to the workers’ compensation scheme and its stakeholders by icare Scheme Agent case managers, service and rehabilitation provider case manager, and workers compensation brokers and risk management providers in NSW
  • Encourage and support continuous improvement
  • Encourage innovation and process improvements to the Scheme 
  • Promote workers compensation as an industry of choice

“These awards are designed to recognise excellence in providing services to customers and in the process raise industry standards so that we create a better experience for those who are impacted by workplace injury, and improve the way we provide services…”

- icare CEO, Vivek Bhatia

key dates timeline

  • entries open

    25 sept 25 sept
  • entries close

    31 oct 31 oct
  • Judging begins

    6 nov 6 nov
  • finalists announced

    13 nov 13 nov
  • awards night

    29 nov 29 nov