About CASE Awards

The Care and Service Excellence Awards recognise and reward outstanding service delivery in the NSW workers compensation industry.

While high levels of safety are mandatory for all workplaces, the CASE Awards specifically seek to acknowledge the excellent contributions individuals and organisations have made to their industry. 

To achieve this aim, the CASE Awards:
•    Acknowledge outstanding contribution to the workers’ compensation scheme and its stakeholders by icare claims managers, service and rehabilitation provider case managers, workers compensation brokers, and risk management providers in NSW
•    Encourage and support continuous improvement
•    Encourage innovation and process improvements to the Scheme
•    Promote workers compensation as an industry of choice

“The CASE Awards keeps evolving to recognise how dynamic our industry is – the stories, innovation and the dedication to excellence is more evident now than ever before.”
John Nagle, CEO and Managing Director, icare.


Key dates timeline

  • Entries open

    1 Aug 1 Aug
  • Entries close

    21 Sept 21 Sept
  • Judging begins

    22 Sep 22 Sep
  • Finalists announced

    8 Oct 8 Oct
  • Awards night

    13 Nov 13 Nov